Trust & subprocessors

Who touches your data,
and what each one holds.

Every third party that processes data on Govern360's behalf, what it handles, and where its attestations are published - alongside a plain statement of what Govern360 itself has certified and what it has not.

A subprocessor is a third party that processes customer data on Govern360's behalf. This page lists every one, what it handles, and where its own attestations are published. It is updated when the list changes.

Govern360's own position

SOC 2: architected, audit in progress. Govern360 is built to SOC 2 controls and the audit is under way. It is not yet certified, and no certificate is claimed. The infrastructure Govern360 runs on is independently certified - that is a different statement and the two are not interchangeable. Expected report: If your review gates on the report. Until it is issued we can provide, under NDA: the control matrix and how each control is implemented, the system description and trust services criteria in scope, the subprocessor list with their current attestations, penetration test summary, and the auditor and audit window once the engagement letter is signed. Ask at legal@aivons.com. If a signed report is a hard gate for your process, tell us early and we will say plainly whether our timeline fits your review rather than let it run and find out later.
Certifications are not inherited. Several subprocessors below hold SOC 2, ISO 27001 and PCI DSS attestations. Those cover their platforms, not Govern360's access controls, change management or incident response. A vendor that presents a subprocessor's certificate as its own is answering a different question than the one being asked.
No prompts stored. No traffic proxied. No standing write credentials. Govern360 decides policy and compiles it into native configuration for the enforcement planes an organisation already owns. It does not sit in the path of AI requests, does not retain end-user prompts or model responses, and does not hold persistent write access to a customer's security stack.

Subprocessors

Hosting and serverless functions

Netlify

Serves the marketing site, the tenant console and the staff console, and runs the serverless functions that talk to connected platforms. Application code and static assets only.

Data processed
No customer records at rest. Function execution is transient.
Attestations
SOC 2 Type II, ISO/IEC 27001, GDPR. Published at their trust centre.
Trust centre
trust-center.netlify-corp.com
Database, authentication and storage

Supabase

The primary data store. Holds the agent inventory, policies, evidence records, audit chain and user accounts. Every table is protected by row-level security scoped to the organisation.

Data processed
All customer records held by Govern360.
Attestations
SOC 2 Type II, HIPAA. Postgres hosted on AWS.
Trust centre
supabase.com/security
AI Analysis summaries

Anthropic

Powers the AI Analysis button. Invoked only when a person clicks it - nothing is sent in the background. See the data-flow note below for exactly what is included.

Data processed
A short summary string. May include agent, system and vendor names with their status and risk labels, capped at twelve items. Never prompt content, never end-user conversations.
Attestations
SOC 2 Type II. Zero data retention available on the commercial API.
Trust centre
trust.anthropic.com
Subscription billing

Stripe

Handles subscription and metered billing. Govern360 code never touches card details - payment data is entered directly into Stripe's hosted fields.

Data processed
Billing contact and subscription state. No cardholder data reaches Govern360.
Attestations
PCI DSS Level 1, SOC 1 and SOC 2 Type II.
Trust centre
stripe.com/docs/security
Transactional email

Postmark

Sends console invitations and notification email. No marketing or bulk sending.

Data processed
Recipient email address and the message body.
Attestations
SOC 2 Type II, GDPR. Part of ActiveCampaign.
Trust centre
postmarkapp.com/security
Copilot seat and usage metrics

GitHub

Read-only access through a GitHub App, used to report Copilot seat allocation and usage. Installed per organisation and revocable there at any time.

Data processed
Seat counts and aggregate usage metrics. No repository content and no source code.
Attestations
SOC 1 and SOC 2 Type II, ISO/IEC 27001.
Trust centre
github.com/security

What leaves your tenant

AI Analysis sends names, not just numbers.
The AI Analysis button on each console page sends a short summary to Anthropic so it can be read back in plain language. That summary may include agent, system and vendor names alongside their status and risk labels, capped at twelve items per request. It never includes prompt content, end-user conversations, document contents, or credentials.

It runs only when a person clicks the button. Nothing is sent in the background, on a schedule, or during discovery.

Connected sources, which are not subprocessors

Govern360 reads from platforms an organisation already runs. Data flows from those platforms into Govern360, not the other way, so they are sources rather than subprocessors - but they are listed because the distinction matters less to a reader than knowing what is connected.

Microsoft Graph and Power Platform

Read-only, through an app registration consented by a tenant administrator. Used to discover agents, environments, connectors, tool definitions and Copilot consumption. Govern360 requests read scopes; it does not request write access, and enforcement artifacts are applied by administrators in their own platforms.

Microsoft Purview

Read-only, for data classification and DLP signal. Where a scope has not been granted, the affected surface reports that it could not read rather than showing an empty result as a clean one.

Cloud provider cost APIs

Read-only, for AI spend attribution. Credentials are held encrypted and are used only for the reads the connection was established for.

Questions this page is meant to answer

Where is our data held?

In Supabase - Postgres hosted on AWS - protected by row-level security scoped to your organisation. Netlify serves the application and runs functions; it holds no customer records at rest.

Does Govern360 have SOC 2?

Not yet. It is architected to SOC 2 controls and the audit is in progress. The subprocessors above are independently certified, which is a separate matter.

Does our data train an AI model?

No. AI Analysis calls a commercial API for a summary; it is not used for training. Nothing else in the product sends customer data to a model provider.

Can we see this list change?

Yes. Ask privacy@aivons.com to be notified when a subprocessor is added or removed.

Attestations listed for each subprocessor are those the subprocessor publishes; verify them at the linked trust centre rather than relying on this page. For a copy of Govern360's security documentation, contact legal@aivons.com.

Diligence questions welcome.

legal@aivons.com